Privacy Policy for Magnet UK TV

Welcome to Magnet UK TV’s Privacy Policy

This Privacy Policy explains how Magnet UK TV collects, uses, stores and protects personal information when you visit magnetuktv.com, read our content, contact us, or use any features available on our website.

In this policy, “Magnet UK TV”, “we”, “us” and “our” refer to the operator of the website. “You” and “your” refer to anyone who visits or uses the website.

This policy applies to information collected through the Magnet UK TV website, including contact forms, email communication, analytics, cookies and other website features.

Please read this policy together with any applicable website terms. By using the website, you acknowledge that you have read this policy. Where consent is required by law, we will request it separately.

1. Information We May Collect

Depending on how you use the website, we may collect the following information:

• Your name
• Your email address
• Your contact details if you provide them
• Your IP address
• Your approximate location based on IP address, where available
• Your browser type and version
• Your device type and operating system
• Pages visited and content viewed
• Referring website or search information
• Date, time and duration of visits
• Website interactions, such as link clicks or form submissions
• Messages, questions and support requests
• Information you provide when submitting feedback
• Cookie and similar tracking information
• Limited transaction or payment information, where applicable

We do not normally store complete payment-card details. If payments are introduced on the website, they may be processed by a third-party payment provider. That provider will handle payment information under its own privacy policy and security procedures.

2. How We Collect Information

We may collect information directly from you when you:

• Contact us by email or contact form
• Ask a question about an article or website feature
• Request help with website content
• Submit feedback
• Subscribe to an email update, where available
• Complete a form
• Respond to a survey, where offered
• Communicate with us through an official support channel

We may also collect limited technical information automatically when you browse the website. This can include your IP address, browser information, device details, pages visited, approximate location, referring page and interactions with website features.

We may receive limited information from service providers that help us operate the website, such as hosting companies, analytics providers, email services, security tools, form providers and payment processors where applicable.

We do not intentionally collect information that is irrelevant to the operation of this website.

3. How We Use Personal Information

We may use personal information to:

• Operate, maintain and improve the website
• Respond to enquiries and support requests
• Provide information you ask us to receive
• Understand how visitors use the website
• Improve article structure, navigation and accessibility
• Detect, investigate and prevent spam, fraud or abuse
• Protect the security and integrity of the website
• Manage cookies and similar technologies
• Process payments where applicable
• Keep records of communications
• Meet legal, regulatory or accounting obligations
• Protect our legal rights and the rights of website users

We will not use your information for a purpose that is incompatible with the purpose explained when it was collected unless permitted or required by law.

4. Lawful Bases for Processing

Where UK data-protection law applies, we process personal information using one or more lawful bases, depending on the circumstances.

• Consent: Where you have actively agreed to a specific use, such as certain non-essential cookies or marketing communications.
• Contract: Where processing is necessary to provide a service or respond to a request involving an agreement.
• Legitimate interests: Where processing is reasonably necessary to operate, secure and improve the website, provided your rights and interests do not override those interests.
• Legal obligation: Where processing is necessary to comply with a legal or regulatory requirement.

Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect processing that took place before consent was withdrawn.

5. Cookies and Similar Technologies

Magnet UK TV may use cookies, local storage, pixels, tags or similar technologies.

Cookies may be used for purposes such as:

• Keeping the website functioning
• Remembering preferences
• Understanding website traffic
• Measuring article performance
• Improving website security
• Supporting embedded content
• Managing consent choices
• Providing relevant website features

Some cookies may be strictly necessary for the website to operate. Other cookies, including certain analytics or marketing cookies, may require your consent before they are placed on your device.

You can manage cookie choices through the website’s consent tool where one is available. You can also adjust cookie settings through your browser, although disabling cookies may affect some website functions.

ICO guidance on cookies and similar technologies

We may use third-party services that set their own cookies or similar technologies. Their use is governed by their own privacy and cookie policies.

6. Analytics

We may use analytics tools to understand general website usage, such as:

• Which pages receive visits
• How visitors find the website
• Which devices or browsers are used
• General geographic patterns
• Whether pages load correctly
• How visitors interact with content

Analytics information is used to improve the website and content. Where possible, we use aggregated or limited information rather than identifying individual visitors.

The exact analytics services used may change. Where a third-party analytics service processes personal data, its own privacy policy may also apply.

7. Sharing Personal Information

We may share limited personal information with trusted service providers that help us operate the website, including:

• Website hosting providers
• Domain and infrastructure providers
• Website-security and spam-prevention services
• Analytics providers
• Email and communication providers
• Form and customer-support tools
• Payment processors, where applicable
• Professional advisers, where necessary
• Government bodies, regulators or law-enforcement agencies where legally required

Service providers may process information only for the services they provide to us and should be required to handle it securely.

We do not sell your personal information. We do not share personal information with third parties for their own unrelated marketing purposes unless you have been clearly informed and have provided any consent required by law.

8. International Transfers

Some service providers may process or store information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps required by applicable data-protection law. These steps may include using an adequacy decision, approved contractual safeguards or another lawful transfer mechanism.

The safeguards used may depend on the provider, service and country involved.

9. How Long We Keep Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

Retention periods may depend on:

• The nature of the information
• Why it was collected
• Whether we need it to respond to an enquiry
• Legal, accounting or regulatory requirements
• Website-security and fraud-prevention needs
• Whether a dispute or legal issue exists

When information is no longer required, we will securely delete it, anonymise it or dispose of it in accordance with our procedures.

10. Security

We use reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.

These measures may include:

• Access controls
• Secure website connections where supported
• Restricted administrative access
• Software and security updates
• Spam and abuse protection
• Backups and monitoring
• Secure handling of website records

No online service can guarantee complete security. You should use care when submitting information online, keep your own accounts secure and avoid sending confidential information through public channels.

11. Your Data-Protection Rights

Depending on the circumstances and applicable law, you may have rights including:

• The right to be informed about how your information is used
• The right to request access to personal information we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of information in certain circumstances
• The right to restrict processing in certain circumstances
• The right to object to certain processing
• The right to data portability where applicable
• The right to withdraw consent where processing is based on consent
• Rights relating to automated decision-making and profiling where applicable

These rights are not absolute and may be subject to legal conditions or exemptions.

ICO information about privacy rights and transparency

12. Marketing Communications

If we send marketing emails or updates, we will do so in accordance with applicable marketing and privacy laws.

Where consent is required, we will request it clearly. You can unsubscribe from marketing communications by using the unsubscribe link in the message or contacting us.

Service-related messages, such as replies to an enquiry or important website information, may still be sent where necessary.

13. Third-Party Websites and Links

Our website may contain links to third-party websites, including official technology documentation, consumer guidance, streaming resources and other websites.

When you follow an external link, the third party’s privacy policy and terms apply. We are not responsible for the privacy, security, content or practices of external websites.

Check the privacy information of any third-party website before submitting personal information or making a payment.

14. Embedded Content

Some pages may include embedded content, such as videos, maps, social-media posts, forms or other external features.

Embedded content may operate as if you visited the third-party website directly. It may collect technical information, use cookies or set similar technologies according to the third party’s policies.

Where required, we will request consent before loading non-essential embedded content.

15. Children’s Privacy

Magnet UK TV is intended for a general audience. We do not knowingly collect personal information from children where doing so would breach applicable law.

Parents or guardians should supervise children’s internet use and should encourage them not to submit names, contact details, passwords or other personal information without permission.

If you believe that a child has provided personal information to us, contact us so that we can review and delete it where appropriate.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the website, services and tools we use, legal or regulatory requirements, cookies and analytics, or data-protection practices.

The latest version will be published on this page with an updated “Last updated” date. You should review this page periodically.

17. Contact Us

18. Complaints

If you are unhappy with how we handle your personal information, please contact us first so we can investigate and respond.

You may also have the right to complain to the UK Information Commissioner’s Office. Further information about data-protection rights and complaints is available from the Information Commissioner’s Office .